I usually don't write restaurant reviews on here, but an experience at Cindy's House Cafe in downtown Cary, NC while celebrating my wife's birthday has compelled me to take a stab at one.
Let me start by saying that the food was wonderful. In fact, if there was a way to get that great food without actually going into Cindy's House Cafe i would give this place a ringing endorsement.
The problem is, you might have the best food in the world, but when it is combined with the worst service...sucks to be you.
Here is a snapshot of the laundry list of complaints about this hole in the wall:
- Lost our reservation and implied we hadn't called to make one. We did.
- If you have a restaurant in North Carolina, you should be able to make decent sweet tea. they did not.
- 30 minutes after ordering the crab cake po' boy(one of their specialties) i was informed they were out of crab cakes. I could forgive being out something, but how the hell does it take 30 minutes to come to this discovery.
- After over an hour, i had to get back to work. Unfortunately, it was with an empty stomach. That's right, our food had still not arrived.
At this point it is important to point out that i have a one year old son. I'm not sure what experience many of you have with small children, but I'll let you in on a secret: they fucking hate to sit in a high chair for over an hour. So now my wife (on her birthday) is waiting to get our food (to go) with a highly-irritated one year old.
It's moments like this that you count on your staff to smooth things over so that your patrons don't leave with a bad taste in their mouth. Sadly for Cindy, she has hired a gaggle of bumbling dipshits.
A half-hearted apology from our half-witted waitress and a free slice of cheese cake was all that my wife received as she strolled out of Cindy's House Cafe with our lunches thrown into styrofoam containers.
On her way home, my wife was nice enough to drop my food off at my office where i discovered that in addition to my crabcake, the staff at Cindy's House Cafe had decided it was appropriate to give me roughly 2 ounces of potato salad. The tiny morsel they provided me with was delicious, unfortunately it only covered half of my fork. Nice job guys.
Bottom line: Good food, but not worth the hassle.
Friday, July 21, 2006
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8 comments:
Dude, that just totally sucks. If it makes you feel better, comparitively, the south usually has better service. The DC area's okay. Up in NY, the clerks at 7-11 or gas stations generally don't smile, they don't say hello or thank you when you give them the money, etc.
Having worked as a waiter, it is nearly impossible to piss me off, but these dingleberries pulled it off.
A simple explanation or a sincere apology and i would have let it slide.
I don't want anyone smiling at me creepily at 7/11. Just give me my Twizzlers and Dr. Pepper (crazy delicious!), move quickly, give me correct change and don't make eye contact.
I hear you on being a waiter before. Crossing Cindy's off my list of places to dine and dash.
Berkley's if you're downtown. Across the street from the adult video store and the....the....different bar.
Downtown Raliegh......yeah.
Hi there :)This is Meridith from Cindys House Cafe. I was wondering if you could please remove my email address from the post you put up, of mine before. Thanks so much. Have a great day :) Meridith
you might consider using spell check.
so is everyone in Indian Trail as anal retentive as you?
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